Privacy policy

Privacy Policy

Last updated: June 20, 2026

At Velora, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect When you visit our store or make a purchase, we may collect:

Name, email address, shipping and billing address
Payment information (processed securely — we do not store card details)
Order history and transaction details
Device and browsing information (via cookies)
2. How We Use Your Information We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your questions and customer service requests
Improve our store and shopping experience
3. Sharing Your Information We do not sell your personal information. We may share it with trusted third parties only as needed to fulfill your order (e.g., shipping carriers, payment processors like Shopify Payments and PayPal).

4. Cookies Our store uses cookies to enhance your browsing experience and help us understand how customers use our site. You may disable cookies in your browser settings.

5. Data Security We take reasonable precautions to protect your personal information. All payment transactions are encrypted and processed securely through Shopify.

6. Your Rights You have the right to access, correct, or request deletion of your personal information at any time by contacting us.

7. Third-Party Links Our store may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact For any privacy-related questions, contact us at shop.velora.collection@gmail.com